Terms & Conditions

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Hinch Distillery and yourself.

No contract exists between you and Hinch Distillery for the sale of any tickets until we have received and accepted your order and received payment in full.  Once cleared funds are received, there is a binding contract between us.

Eating and drinking during Hinch Distillery tours is not permitted.

Guests are expected to behave in an appropriate manner. Failure to do so may result in exclusion from the tour, with no refund.

Videoing of the tour and tour areas is not permitted, except by prearranged written consent.  Photography is permitted.

Prices

The description and price of tickets you order will be shown on Hinch Distillery website at the time you place your order.  Prices are in Sterling (£) and inclusive of any applicable taxes, and any surcharges. For each single payment transaction, with no limit on the total value, a single booking fee will be applied at the value of £0.60. Once you have paid, we will not increase the price of your tickets.

Prices displayed on the site are subject to change without notice.  We accept most major credit and debit cards in partnership with our payment gateway.

Online Security

To ensure that your online shopping experience is secure, your credit / debit card details will be encrypted on a secure server to minimize the possibility of someone being able to read them as they are sent over the Internet.

Refunds & Cancellations

Customers who fail to show for their tour (or arrive late) will forfeit their Tickets and cannot be issued a refund.

Tickets are non-transferable and non-refundable. Tickets are only valid for the date and time on the issued ticket.

Tours maybe cancelled at short notice by Hinch Distillery in the event of emergency maintenance or unavoidable circumstances.

Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold.  We reserve the right to refuse entry to late arrivals.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please bring along your booking reference number and/or email print out.

Prices are correct at time of going to press and are subject to change without notification.

 

All tickets purchased on line must be for over 18 year olds. ID maybe requested. Alcohol will not be served to anyone under 18 years of age. No refund can be given if service is refused.

If your party includes under 18 year olds please contact us on reception@hinchdistillery.com and we will be happy to make the reservation for you. There must be at least 1 adult in every group of 5 under 18 year olds.

Limitation of Liability

Hinch Distillery’s total liability for in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.

Hinch Distillery will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unseen event beyond its reasonable control including without limitation Internet and Communication outages, fire, flood, war or act of God.

Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.